FAQ

• All
• Pre-clinical CRO
• E&C
• WOOJUNGBIO Cluster & LAB CLOUD

Q. How long does the testing process take?

A.

The testing duration is determined after finalizing the design, which depends on the characteristics of the substance and the specific testing methods.

Q. Is it possible to obtain a test report?

A.

Yes, upon request, we will issue a report and provide the test analysis results in your preferred format (Excel, Word, PowerPoint). 

Q. Is it possible to conduct experiments firsthand at the animal laboratory?

A.

Yest, you can visit the laboratory and conduct experiments firsthand.

Q. How do I apply for LAB CLOUD membership and reserve equipment?

A.

[Membership Application]

You can apply via email (labcloud@woojungbio.kr) or by visiting the LAB CLOUD website and submitting an inquiry (https://www.labcloud.kr/eng/customer/inquiry.php).

[Lab Equipment Reservation]

You can request a reservation via email (labcloud@woojungbio.kr) or by phone (031-280-5316 or 5324).

Q. How do I request equipment maintenance checks(after-sales checkups) and replacements?

A.

Equipment status check > Estimate calculation & customized proposal based on the customer's budget > Annual maintenance contract > Monthly & quarterly visits > Service execution > Submission of inspection report

Q. How is laboratory construction or remodeling carried out?

A.

Customer consultation > Facility expert site visit (measurement) > Design planning > Quote sent > Final discussion & agreement > Construction and post-management.